P R I VA C Y   P O L I C Y
In compliance with UK and European Data Protection Regulations, I take your privacy seriously. The privacy policy refers to Body and Motion Pilates and Physiotherapy. It explains what personal information I collect from you when you are a recipient of my Physiotherapy or Pilates services, and when you visit my website www.bodyandmotion.co.uk. It covers the collection, processing, and other use of personal data under the General Data Protection Regulations (“GDPR”). The policy explains how I use and protect any information that you provide me with when using any of my services or website.

Data controller contact information
I, Julia Edwards, am registered with the ICO (Information Commissioner Officer) as the data controller. Any enquiry you may have regarding the policy, the collection, use, storage, and processing of your data is to be addressed to:  Julia Edwards.  I am registered with the ICO – my registration number is:  ZA322067

Collecting Information
I may collect personal data when:
• You contact me, or
• You are a recipient of any my services, or
• I receive a referral for you from your GP / consultant or another health care professional, or
• You use my website.
I may collect the following types of information:
• Your name, address, email address, telephone number(s) and other contact details to enable me to communicate with you efficiently and through the manner of your choosing
• Date of birth, GP and/or consultant details, referrer details
• Medical information, letters, and emails that you have shared with me

Why do I collect this information?
Personal information that I collect and store relating to you is primarily used to:
• Provide you with services and / or communication that you may request from me
• Meet my legal and regulatory obligations

How do I collect this information?
I collect personal information:
• directly from individuals, e.g. phone calls, emails online forms and website enquiries,
• via direct referrals from a 3rd party, e.g. your GP or consultant.

How long do I keep this information for?
So that I can provide the best possible service, I work under the guidelines of the CSP, HCPC and the ICO. When there are statutory or legal requirements, I will retain relevant sections of your personal data for a set period, after a treatment course has ended, for accounts and records purposes.

Keeping your information safe and secure
Julia Edwards is committed to keeping all collected personal data secure, in line with GDPR, to protect it from being inappropriately accessed, shared, or destroyed.  

Your rights and access to your information
You can withdraw your consent to the use of your personal information at any time. This may affect the services that I am able to offer you. Please contact the ICO for more information at www.ico.org.uk. To make a request to Julia Edwards for any personal information I hold about you, I need you to contact by writing to me at 27 Borrowdale Drive, Leamington Spa, Warwickshire CV32 6NY or emailing me at julia@bodyandmotion.co.uk.  

Use of cookies
My website uses cookies to identify a user who has previously visited our website. These small files help make the website work more efficiently. This information does not identify your personally. You can decline cookies by activating the setting on your browser.
Updated March 2023